In some cases, you might need to download and install more than one update. Use the above instruction to find out which software your device is currently running. Go to this Amazon help page, find your device and click the link in the neighboring column to download the update.It'll require you to grab a USB cable and do the install with your Kindle connected a computer. If the problem persists, please restart your Kindle from the Menu in Settings and try again.' Didn't update in time? Do a manual updateĪt this point, you'll need to update your device manually. Please make sure you are within wireless range and try again.
Take note of the version number at the bottom of the screen and cross-check with Amazon's help page.Īlternatively, you'll know it's out-of-date if you received this jarring message: 'Your Kindle is unable to connect at this time. You can find out if your Kindle is on the latest version by going to Menu > Settings. Find out if your Kindle is up-to-dateįor users who stay connected to Wi-Fi, the update may have already installed. If you missed the March 22 deadline to get an over-the-air update, you'll have to update your device manually. If your Kindle was made in 2012 or earlier, Amazon wants your device to be on the latest version of its software.
